Terms and Conditions (ShiftingZone.com)
ShiftingZone.com | GND Trance & Techno India
Update effective from 19th, February 2024
This Site/ Application/ Services is/are operated /provided by GND Trance & Techno India (“ShiftingZone.com”).
“ShiftingZone.com” is owned by GND Trance & Techno India.
These terms and conditions (“User Terms”) apply to Your visit to and use of the Site whether through a computer or a mobile phone, the Service and the Application, as well as to all information, recommendations and or services provided to You on or through the Site, and the Application. This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
By clicking on the “I ACCEPT” button or by using ShiftingZone.com’s services, You are acknowledging and consenting to be bound by these User Terms. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE USER TERMS BEFORE YOU USE THE SITE. If You do not wish to accept any of the User Terms, then please do not use the Site or avail any of the services being provided therein. YOUR AGREEMENT TO THESE USER TERMS SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND ShiftingZone.com IN RESPECT OF THE USE AND SERVICES OF THE SITE. Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and ShiftingZone.com. These Terms expressly supersede prior agreements or arrangements with you. ShiftingZone.com may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason. Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services.
Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at https://shiftingzone.com/privacy-policy/. By accepting these User Terms, You also allow ShiftingZone.com to send you promotional emails and SMS alerts from time to time.
ShiftingZone.com have certain terms and conditions to be followed by you while availing of our services. These include:
1. ShiftingZone.com or its representative will not be responsible for any kind of damages or loss that occurred to your goods due to natural calamity, unforeseen accident, fire, riots or sabotage. Therefore, to avoid such loss, we advise you to insure your shipment to avoid risk.
2. We are not responsible to undertake electrical, carpentry, or plumbing work. If needed we will provide those depending upon the availability of the staff with extra charges.
3. We provide storage facilities to our customers at a lower rate(Minimum Rs. 120/day). However, for loading, unloading, and local delivery, we take extra charges.
4. We would be thankful if you intimate us 3-4 days earlier to deliver hassle-free packaging.
5. Please pay a minimum of 500/- or 25% in advance on the total amount.
6. If you want to take extra goods apart from those mentioned in the goods list you are welcome. However, we charge extra money for such items.
7. For car (12 Ltr. Required for pickup and drop) or bike transportation, it is mandatory that your car/bike should contain an adequate amount of Petrol or Diesel.
8. After the local shifting corrugated box should be returned back on the same day. If the customer is sending the boxes the next day, we charge a certain amount.
9. We will charge extra in case you call our packers on a subsequent day for your convenience.
10. If you want to cancel your order, you can do so within 24 hours of the order being placed. Cancellation will be rejected once the load has been shipped.
11. We undertake the risk of your goods, but no individual policy/receipt from the insurance company will be given.
12. Pay in favor of GND Trans & Techno India.
13. The rates given in the quotation are as per the actual rate, it is valid for 15 days only.
14. 100% payment to be made at the time of pickup.
15. We do not allow important documents, jewellery, money, beverages, gas cylinders, weapons, liquids, food items.
16. If you send money or jewelry, it is the customer’s responsibility. (The company is not responsible for this)
17. For monsoon rainy season, foggy weather, vehicle breakdown and any other natural calamity, please add extra two days to the transit time.
18. GSTIN details should be shared in advance, no changes will be made to final Invoice once generated from the system.
19. Settlement of balance payment will be prior to the dispatch of consignment from origin.
20. Keep important Documents / Cash / Jewellery in your custody.
21. Below services are excluded from the Quotation but if requested will be charged additional.
A. Shuttle service due to access/parking restrictions, delivery to high rise buildings and use of extra manpower for walking stairs, hoist,handling of heavy objects like pianos, safes etc.
B. Any professional third party services such as electrician/plumber/carpenter, multiple pick-ups/ deliveries, storage related costs in transit, vehicle/labour detention and overtime beyond normal working hours, working on Sundays, Public holidays, staggered origin/destination services, handling of items which cannot be handled through a normal door/staircase/elevator, society/landlord permission and fees, if applicable, any force majeure situation.
C. Any fees /permissions required to extend services at client’s location like society tax, society permission, Society parking fees etc. will be borne by client.
D. Mandatory Labour Union charges which are applicable at Haldia(W.B), Mumbai, Andaman & Nikobar or any other location will be billed as actual or can be paid to the Labour Union directly.
Cancellation Policy :
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Work to be done by customer before packing :
A. All items requiring dismantling and assembling should be done by the customer prior to the date of packing, if these services are not availed from Shiftingzone.com.
B. All batteries must be drained of their acid and must be empty prior to loading.
C. The refrigerator should be defrosted 24 hours before packing to avoid water leakage.
D. Customer must keep all its oil containers in sealed condition to avoid spoilage due to oil spillage. (Only edible oils and other items that are non-flammable nature will be considered for transportation.)
E. The gas cylinder should be kept empty before the date of packing. (Will be considered for transportation.)